Hello, I'm Gary, an experienced Product Designer who is passionate about improving lives through thoughtful, human-centered design.
Bereavement Notification Portal
This project aimed to transform the notifier experience by significantly enhancing the notification and settlement journey when an individual informs a financial institution of a customer’s bereavement.
Retirement options planner
This project aimed to improve the usability of the existing Retirement Planner, making it easier for customers to understand their options at retirement.
Income drawdown hub
This project aimed to reduce administration costs for pension providers and simplify the income drawdown process for their customers.
Allowance calculator
This project aimed to improve the usability and overall customer experience of the existing Lifetime & Annual Allowance Calculator.
Self management for IBD patients
This project aimed to support patients with Inflammatory Bowel Disease (IBD) in better self-managing their condition between scheduled appointments with their medical care team.
